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Welcome to Accelerus Database Hosting

Information for the migration of on-premise schools to the Accelerus hosted service.

Accelerus Hosting FAQ

Q. How secure is our data?

A. We prioritise data security with utmost seriousness at Accelerus. We utilise state-of-the-art Microsoft Azure servers located in Australia. Additionally, we are an authorized ST4S vendor, ensuring compliance with stringent security standards. Learn more at ST4S.

Q. How long will it take to migrate our database to the hosted service?

A. During the migration process you will lose the ability to access Accelerus for a period of up to 5 days from the receipt of your school’s database and information. In urgent cases, we can expedite the migration, provided time permits.

Q. Is there a cost involved for us to migrate our database to the Accelerus hosted service?

A. Yes, there is a cost involved for this service, including:

  • a) A one time migration fee
  • b) An ongoing annual hosting service fee
You will receive an invoice for both the migration fee and the prorated hosting fee for the current year after the completion of your database migration. For precise cost estimates tailored to your school, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it..

Q. Will I still be able to use Accelerus Desktop?

A. Yes, you can still use Accelerus Desktop for now. Once we migrate your database to the cloud, we'll send you new login details. We recommend trying out Accelerus Web for setup and management tasks—it's super convenient! If you need help transitioning or have any questions, just reach out to our support team for a quick training session!

Q. Will we lose any data during the migration process?

A. Having successfully migrated hundreds of schools to our hosting service, we assure you that data loss has not occured. However, some issues have arisen in cases where schools, after years of on-premise usage, couldn’t locate historical templates and template parts files. This challenge often stems from changes in file locations by technicians or the absence of a centralised file repository. Moving to our hosted services eliminates this issue as these files are internally stored, eliminating reliance on external locations.

Q. What do I need to do to prepare for hosting?

A. We will communicate a detailed list of preparatory steps via email to all schools ahead of the migration.

Q. Any questions?

A. Check out our Advantages to Hosting page and don’t hesitate to contact our support team on This email address is being protected from spambots. You need JavaScript enabled to view it. to get more information if needed. We’re here to assist.

Hosting Advantages

Cost Savings: We regularly move to new hardware in the cloud, which can be more cost-effective for schools compared to maintaining and upgrading on-premise hardware and software.

Scalability: Our cloud infrastructure is scaled up or down based on demand. Users don’t experience any disruptions or lag times during peak periods. This is particularly useful during report writing for teachers when there is an increased resource demand.

Always Up-to-Date Software: Automatic updates and maintenance, ensuring that schools have access to the latest features and improvements, reducing support demand on school technicians. We often deploy multiple updates per day to fix bugs and add features.

Data Backup and Recovery: A robust data backup and disaster recovery mechanism is in place, ensuring that critical data is safe and can be restored in case of any unfortunate events. Our cloud service provides a 35 day point in time backup/restore with weekly backups beyond that.

Accessibility: Being web-based, Accelerus is accessible from anywhere with an internet connection, enabling teachers, students, and staff to work remotely and have 24/7 access to resources.

Greater Digital Security: With Microsoft backed threat detection for things such as DoS attacks, our cloud service invests heavily in security measures, employing encryption, access controls, and regular security updates to protect sensitive data.

Much Greater Physical Security: Compared to on-premise servers, which frequently exist in unattended buildings, hosted servers are located in extremely secure locations with 24/7 monitoring. Redundant power sources and backup generators ensure the hosting site remains online under all but the most extreme circumstances.